Help & Support

Get help with your car rental experience

How do I book a car?
To book a car, search for your desired location and dates, select a car from the available options, complete the booking process with payment, and receive confirmation.
What documents do I need to rent a car?
You need a valid driving license, government-issued ID proof, and a credit/debit card for security deposit.
How does the payment work?
Payment is processed securely through our platform. We charge the rental amount plus a refundable security deposit.
What if the car breaks down during my trip?
Contact our 24/7 emergency support immediately. We will arrange roadside assistance or a replacement car if needed.
How does insurance work?
All cars come with basic insurance. You can opt for additional coverage during booking for extra protection.
Can I cancel my booking?
Yes, you can cancel based on the cancellation policy. Free cancellation is available up to 24 hours before pickup.
How do I contact the car owner?
Use the secure in-app chat system to communicate with the host. Personal contact sharing is not allowed for safety.
What if I return the car late?
Late returns may incur additional charges as per the booking terms. Contact the host and support team immediately.